如今，法国数据保护局已对Fnac Darty(法国最大的电子产品零售商之一)处以700万欧元的罚款，罪名是未经同意在其移动app上非法使用第三方追踪器。 罚款是2023年Noyb投诉的结果。 除法国外，Fnac Darty还活跃在西班牙，意大利，葡萄牙，比利时，瑞士等国。
- 法国数据保护局新闻稿
- 法国数据保护局的决定
- 2023年最初的鼻音投诉
背景情况。 2023年9月，Noyb在法国对房地产App SeLoger，健身App MyFitnessPal和电子零售连锁Fnac Darty提出了3项投诉。 原因：这些公司的应用软件一打开就非法访问，并与第三方共享用户的个人数据，以便进行精密的分析。 用户甚至没有选择同意或阻止分享其数据。 如此广泛的数据收集可以对用户进行剖析，以显示其个人化广告和营销活动，以增加上述公司的收入。
CNIL调查Fnac案。 法国数据保护局(CNIL)发布于2024年3月调查Fnac Darty，根据CNIL,Fnac Darty正在“使用一个追踪器——用户没有同意的追踪器——它收集了浏览历史，以便向他们展示产品建议并培训其推荐算法。” CNIL重申，个人资料的处理需要用户的同意，以便进行有针对性的广告。 在本案中，它确认Fnac Darty在没有得到用户同意的情况下跟踪了用户。
在Noyb的数据保护律师Lisa Steinfeld Leiser:"CNIL再次非常明确地表示，处理个人化广告的人的数据需要同意。 虽然这种追踪做法仍然很普遍，但我们希望这一决定为非法追踪案件定下基调。”
罚款700万欧元。 基于这些调查结果，CNIL现在对Fnac Darty罚款700万欧元。 据该当局称，电子产品零售商没有履行其向人们征求其同意的法律义务。 如果不遵守该决定，Fnac Darty将面临每天10 000欧元的罚款。
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Today, the French data protection authority has fined Fnac Darty (one of the largest electronics retailers in France) €7 million for illegally using third-party trackers on its mobile app without consent. The fine is the result of a noyb complaint filed in 2023. In addition to France, Fnac Darty is also active in countries such as Spain, Italy, Portugal, Belgium, and Switzerland.
- Press release by the French data protection authority
- Decision by the French data protection authority
- The original noyb complaints from 2023
Background. In September 2023, noyb filed three complaints in France against the real estate app SeLoger, the fitness app MyFitnessPal and the electronics retail chain Fnac Darty. The reason: The companies’ apps illegally accessed and shared users’ personal data with third parties for sophisticated analytics as soon as the apps were opened. Users didn’t even have the choice to consent to or prevent the sharing of their data. Such extensive data collection allows the profiling of users in order to show them personalized ads and marketing campaigns to increase the revenue for the mentioned companies.
CNIL investigation into Fnac. Following these noyb complaints, the French data protection authority (CNIL) launched its own investigation into Fnac Darty in March 2024 – and confirmed the findings. According to the CNIL, Fnac Darty was “using a tracker – the placement of which the users had not consented to – which, amongst other things, collected their browsing history in order to display product recommendations to them and to train its recommendation algorithm.” The CNIL restated that the processing of personal data for targeted advertising requires users’ consent. In this case, it confirmed that Fnac Darty had tracked users without obtaining their consent.
Lisa Steinfeld Leiser, data protection lawyer at noyb: "The CNIL made once again very clear that processing people's data for personalised advertising requires consent. While this kind of tracking remains a widespread practice, we hope that this decision sets the tone for cases of illegal tracking.”
€7 million fine. Based on these findings, the CNIL now fined Fnac Darty €7 million. According to the authority, the electronics retailer has failed to comply with its legal obligation to ask people for their consent. In case of non-compliance with the decision, Fnac Darty faces a daily penalty of €10,000.
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