供资
融资 150M C系列，3B美元
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2026年10月29日，Serval 宣布公司以30亿美元估值拥有融资一款1.5亿美元系列C，这轮由Sequoia领导，公司称这轮资金是12个月内第三轮资金。
融资吸引了埃拉德·吉尔，埃文蒂奇，第一轮，总催化剂，和雷德Point的参与，Conviction和头条作为新投资者加入。 Serval的首席执行官Jake Stauch和首席技术官Alex McLeod共同创办了这个公告，将公司的使命设定为将工程师拥有的建筑力量扩大到大型企业的每个雇员。
催化器和企业服务管理平台
Serval的平台以一个叫做催化剂的自动化agent为中心。 据公司称，IT，安全，HR，财务，和法律部门的员工在没有任何工程经验的情况下使用它来构建和运行基于代码的工作流程。 Serval 称其 AI agents 将业务要求转换成在严格的企业控制下安全运行的定型工具，由此产生的自动化设备携带护栏，许可检查，以及管理员监督的审批。
催化器坐落在Serval更广泛的企业服务管理平台内，因此团队在跟踪请求，管理资产，协调变革和批准的地方建设和运行自动化。 在早期的系列B公告中，Serval描述了基本模型：一个团队概述了一个自然语言的过程，AI agent制作，测试，并发布完整的自动化，然后用户可以通过进一步自然语言的提示或直接在代码级别上完善。 称公司这些工作流程是可解释的，可审计的，允许的，以及完全可追踪的。
ServiceNow 移徙和举报的电车公司
Serval 称大型企业正在用其平台取代ServiceNow，由于它完全取代了客户的记录系统，公司会整合支出而不是在预算中增加新的细列项目。 该公司报告称，一个汽车制造商在45天内从ServiceNow搬到了Serval，在整个公司范围内进行了涵盖IT服务管理，配置管理数据库，硬件和软件资产管理，以及部门工作流程的长尾。
自其B系列以来，Serval 称的每年经常性收入每季度翻一番，在宣布之前的6个月内，两家财富20公司成为客户。 它将福克斯公司，WPP,Live Nation，和Ramp命名为现在与Serval一起建设的组织。 称客户公司在其B系列的帖子中将超过50%的IT票自动化，解决服务台请求，提供访问，登机和下机员工，并自动运行合规和上报工作流程。
雇用计划和服务机构
Serval 称公司计划在发布公告后的12个月内雇用500多人。 其中100多个聘请将是分配到ProServer的自动化工程师，这是一个新的专业服务部门，其工作人员将与企业团队一起工作，以发现自动化机会，重修现有程序，并消除重复工作。 公司将自动化工程师描述为嵌入企业团队中的大画面问题解决方案者，他们使用AI从地面上重建工作流程，称大约一半将是刚刚完成为期四周的Serval培训方案的大学毕业生。
先前的供资和创建者背景
2025年12月11日，Serval 宣布以10亿美元估值，以7500万美元的B系列赛由塞奎亚领衔主演，来自红点，梅里科技，第一轮，总催化剂，埃文蒂奇，声音风险公司，激进风险公司等的参赛者。 公司称自8月起共计拥有融资1.27亿元，该回合被提前；其A系列是3个月前的宣布。 Serval报告说，在系列A之后的90天里，收入增长了500 %，人头数增长了两倍以上，在此期间，公司从IT自动化扩展为人力资源、金融、法律、安全和工程团队使用的横向自动化引擎。
Sequoia于同日公布了自己对合伙企业的叙述，称其先发制人并领导了系列B，最后一次遇到客户对记录系统实现横向企业自动化的可比反馈是在16年前，当时它与ServiceNow合作。 称 Stauch和McLeod公司以前曾领导过Verkada的产品和工程公司，IT 客户在此多次要求对方修复他们的服务台，并注意到许多Serval 客户已经拆掉并取代了在任的ITSM工具。 Sequoia自己的IT领导Leon写道：“ 服务不是ITSM的AI — — 它是由AI建造的。 ”
在C系列公告中，联合创始人称新资本将支持为企业带来新的AI能力，建立现代的记录系统，并在客户经历AI转型时与它们建立更深层次的关系。
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Funding
Serval Raises $150M Series C at $3B Valuation to Hire Over 500
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Serval announced on October 29, 2026 that it has raised a $150 million Series C at a $3 billion valuation, a round led by Sequoia that the company described as its third funding round in 12 months.
The financing drew participation from Elad Gil, Evantic, First Round, General Catalyst, and Redpoint, with Conviction and Headline joining as new investors. Co-founders Jake Stauch, Serval’s chief executive, and Alex McLeod, its chief technology officer, authored the announcement, framing the company’s mission as extending the building power that engineers have to every employee inside large enterprises.
Catalyst and the Enterprise Service Management Platform
Serval’s platform centers on an automation agent called Catalyst. According to the company, employees in IT, security, HR, finance, and legal departments use it to build and run code-based workflows without any engineering experience. Serval says its AI agents convert business requirements into deterministic tools that run securely under strict enterprise controls, and that the resulting automations carry guardrails, permission checks, and approvals overseen by administrators.
Catalyst sits inside Serval’s broader enterprise service management platform, so teams build and run automations in the same place where they track requests, manage assets, and orchestrate changes and approvals. In its earlier Series B announcement, Serval described the underlying model: a team outlines a process in natural language, and the AI agent produces, tests, and publishes the full automation, which users can then refine with further natural-language prompts or directly at the code level. The company says these workflows are explainable, auditable, permissioned, and fully traceable.
ServiceNow Migration and Reported Traction
Serval says large enterprises are replacing ServiceNow with its platform, and that because it fully replaces the customer’s system of record, companies consolidate spending instead of adding new line items to their budgets. The company reported that one automotive manufacturer moved from ServiceNow to Serval in 45 days in a company-wide transition covering IT service management, the configuration management database, hardware and software asset management, and a long tail of departmental workflows.
Serval said its annual recurring revenue has doubled every quarter since its Series B, and that two Fortune 20 companies became customers in the six months preceding the announcement. It named Fox Corporation, WPP, Live Nation, and Ramp as organizations now building with Serval. In its Series B post, the company said customers were automating more than 50 percent of IT tickets, resolving help desk requests, provisioning access, onboarding and offboarding employees, and running compliance and reporting workflows automatically.
Hiring Plan and the ProServal Services Arm
Serval said it plans to hire more than 500 people over the 12 months following the announcement. More than 100 of those hires will be Automation Engineers assigned to ProServal, a new professional services arm whose staff will work alongside enterprise teams to spot automation opportunities, rework existing processes, and remove repetitive work. The company described Automation Engineers as big-picture problem-solvers embedded inside enterprise teams who use AI to rebuild workflows from the ground up, and said roughly half of them will be recent college graduates who complete a four-week Serval training program.
Prior Funding and Founder Background
On December 11, 2025, Serval announced a $75 million Series B led by Sequoia at a $1 billion valuation, with participation from Redpoint, Meritech, First Round, General Catalyst, Evantic, Sound Ventures, and Radical Ventures, among others. The company said it had raised $127 million in total since August and that the round was pre-empted; its Series A had been announced three months earlier. Serval reported that revenue grew 500 percent and headcount more than tripled in the 90 days after the Series A, during which the company expanded from IT automation into a horizontal automation engine used by HR, finance, legal, security, and engineering teams.
Sequoia published its own account of the partnership on the same day, stating that it pre-empted and led the Series B and that the last time it had encountered comparable customer feedback about a system of record enabling horizontal enterprise automation was 16 years earlier, when it partnered with ServiceNow. The firm said Stauch and McLeod previously led Product and Engineering at Verkada, where IT customers repeatedly asked the pair to fix their helpdesk, and noted that many Serval customers had already ripped out and replaced incumbent ITSM tools. Quoting Leon, Sequoia’s own IT leader, the firm wrote: “Serval is not AI for ITSM – it is ITSM built from AI.”
In the Series C announcement, the co-founders said the new capital will support bringing new AI capabilities to the enterprise, building a modern system of record, and forging deeper relationships with customers as they undergo AI transformations.
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