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选择您的第一个基因AI 使用案例
要从基因AI开始,首先关注能够改善人类信息体验的领域。
工作场所合作和项目管理平台供应商的AI战略。
虽然许多组织认为AI的采用只是推出新的工具和技术,但供应商选择注重技术的人的方面,而不是技术本身。
称 Markus McKay-Fleisch描述他的工作,他的工作涉及在公司内部推广人工智能收养。 “我们很快意识到这不仅仅是工具的使用;而是工具如何影响你的日常工作,然后更广泛地影响公司的目标。 ”
早期在Smartsheet上采用基因AI技术,涉及简单使用跟踪,McKay-Fleisch,Smartsheet上的专业服务授权总监,TechTarget上的目标AI播客上的称。 后来,它变成了雇员从工具中获取的东西。
然而,对收养的一个警告是影子AI,他称,他补充说,影子AI -- -- 未经授权使用AI -- -- 是雇员想要组织内部没有的工具的信号。
“其中包含着许多风险,但注意这些风险
但他补充说,收养的另一个方面涉及依赖信息技术部门。
“他们掌握着我们组织的钥匙”,称。 “对于Smartsheet,如果我们想启用工具,我们有一个变革管理进程可以打开不同的功能。”
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Choosing Your First Generative AI Use Cases
To get started with generative AI, first focus on areas that can improve human experiences with information.
Inside the workplace collaboration and project management platform vendor’s AI strategy.
While many organizations view AI adoption as simply rolling out new tools and technologies, the vendor opted to focus on the human side of the technology rather than on the technology itself.
“Smartsheet decided we needed somebody to put their hands around all this work that’s happening with AI and drive adoption appropriately,” said Markus McKay-Fleisch, describing his job, which involves promoting AI adoption inside the company. “We quickly realized this wasn’t just about the use of the tool; it was about how that tool is impacting your daily work, and then more broadly how it’s impacting the company goals.”
Early adoption of generative AI technology at Smartsheet involved simple usage tracking, McKay-Fleisch, professional services enablement director at Smartsheet, said on the Targeting AI podcast from TechTarget. Later, it changed into what employees are getting out of the tools.
However, one caveat to adoption is shadow AI, he said, adding that shadow AI -- the unauthorized use of AI -- is a signal that employees want tools not available within the organization.
“There's a lot of risk incorporated with it, but pay attention to it because people are asking for tooling inside of those shadow AI use cases,” McKay-Fleisch said.
He added, though, that another aspect of adoption involves relying on the IT department.
“They hold the keys in our organization,” he said. “For Smartsheet, if we want to enable tooling, we have a change management process to turn on different features.”
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