只有13%的公司看到AI、Gartner调查发现的实际回报
大多数公司仍然无法将其AI支出转化为真正的商业价值。 根据在奥兰多GartnerIT研讨会上对2 002名首席信息干事和其他技术领导人的调查，只有13%的受访者报告AI的重大或变革性回报。
58%的首席信息官负责通过AI实现成本节约，然而有51%的人期望AI会提高他们技术堆的总运行成本。 44%的首席执行官努力向利益攸关方展示AI驱动的财务回报。 Gartner分析师Alicia Mullery看到，"创新赛"的卖家在跑，"结果赛"的公司需要赢，两者之间的差距越来越大。 早期成功的公司决定哪些项目值得追求，哪些项目应予关闭，即使是那些已经在生产的项目。 他们还积极计划AI agents如何重塑工作角色。
不是每个人都一样不耐烦。 Bloomberg CEO Vlad Kliatchko 称现在衡量AI的经济回报还为时过早。 他的公司正在投资，因为它相信这是合适的时机。 然而，尽管回报不确定，75%的首席执行官计划增加他们的技术开支，据Gartner说。
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Only 13 percent of companies see real returns from AI, Gartner survey finds
Most companies still can't turn their AI spending into real business value. Only 13 percent of respondents report major or transformative returns from AI, according to a Gartner survey of 2,002 CIOs and other technology leaders presented at the Gartner IT Symposium in Orlando.
58 percent of CIOs are tasked with delivering cost savings through AI, yet 51 percent expect AI to raise total operating costs for their tech stack. 44 percent of CEOs struggle to demonstrate AI-driven financial returns to stakeholders. Gartner analyst Alicia Mullery sees a growing gap between the "innovation race" vendors are running and the "outcomes race" companies need to win. The companies that succeed decide early which projects are worth pursuing and which to shut down, even those already in production. They also plan proactively for how AI agents will reshape job roles.
Not everyone shares the impatience. Bloomberg CEO Vlad Kliatchko says it's too early to measure AI's economic payoff. His company is investing because it believes this is the right moment. Yet even with uncertain returns, 75 percent of CEOs plan to increase their technology spending, according to Gartner.
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