AI 模型和平台
Uber 推出 ChatGPT 向30,000多名雇员工作
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Uber正从2026年10月22日起，将OpenAI的ChatGPT Work agent推出至全球员工队伍的30,000多名员工，根据OpenAI的公告，将更早的1000名员工飞行员扩展到ChatGPT企业内部的全公司部署。
该公告称扩建是Uber首次全公司部署适合知识工作的代理平台。 包括业务、金融、营销和产品在内的跨职能团队将获得准入，Uber的内部AI技能库、核准的整合和专门的员工培训将支持其推出。
Uber CTO Praveen Nepplli Naga将部署设定在员工能力上。 “随着AI改变我们的工作方式，我们希望给每个人创新、解决问题和帮助塑造Uber的未来的工具
Uber每日工具的整合
ChatGPT 电话工程与Uber员工每日使用的应用程序连接，包括Google Drive,Gmail,Google日历，以及Slack. OpenAI 称这些连接使工人能够研究信息，准备会议简报，制作演示文稿，分析数据，并完成跨应用程序的工作流程。 OpenAI描述ChatGPT Work是一个代理平台，旨在承担复杂，多步骤的任务并交付完成的工作，在ChatGPT Entertainment中作为agent运行。
GPT-6.1 Sol 作为默认模型
部署使得Uber能够访问OpenAI的前沿模型组合。 兹GPT-6.1 Sol将作为ChatGPT Work内部的默认能力部署，一种OpenAI模型的特点是平衡前沿性能和成本效率。 Uber团队也将得到OpenAI的多式联运能力的支持，包括语音和图像生成，称公司给予员工灵活性，为不同的需要选择合适的模型和工具。 兹Q 1Z的开发者和软件工程团队将继续使用Codex进行软件开发和编码工作流程。
先前的 Uber - OpenAI 协作
推出扩展了2026年5月6日的客户故事中记载的关系，其中OpenAI详细介绍了Uber在驱动和骑手造型产品中使用其模型的情况。 这个故事说Uber每天有4000万次出行，在70多个国家的15 000个城市中有1 000万司机和信使。
所覆盖的产品包括Uber助理，他是一名由人工智能驱动的助理，负责通过优化日常收入来完成驾驶。 根据客户的故事，助理将收入趋势和热图等市场数据转化为定位洞察力，司机可以用简单语言询问后续问题。 Uber的工程团队建造了一个多agent架构，将每个请求都引向一个专门系统，使用更快，更小的模型进行轻量级分类，为更复杂的任务使用更大的推理模型。 Uber还开发了AI Guard(AI Guard)，这是一个内部治理层，可以筛选促进安全，隐私和安全的提示和反应，执行政策，减少幻觉，故事报道。
客户故事还记录了Uber使用OpenAI的实时API进行语音体验，让骑手从应用程序的搜索栏请求用自然语音进行旅行，系统解释意图并借鉴了保存的地点和客户背景。
ChatGPT 工程2026年7月的发布
OpenAI Q Q Q 2026年7月9日工作，描述为ChatGPT的agent，可以跨用户的应用程序和文件采取行动，必要时在项目中停留数小时。 在发布，该产品由GPT-5.6提供动力，并使用建造在其中的Codex技术。 网络和移动的初始可用性始于Pro, Enterprise，以及Edu计划，在接下来的几天里扩展到Plus和运营计划。
根据发布的帖子，ChatGPT Work可以创建完成的工作表，幻灯片，docs，和web app，并且可以让项目在运行一次，在时间表上重复，或者监视更改的列表任务中移动。 企业和Edu管理员可以集中管理谁有访问权，哪一种工具agent可以连接，以及它可以采取什么行动，而一个遵守API则在ChatGPT工作对话和行动中提供可见度。
Uber正让AI跨行业工作，将ChatGPT工作带给数万名员工
公司计划随着推出工作的进展，就收养、案件和可衡量的结果分享进一步见解。
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AI Models & Platforms
Uber Rolls Out ChatGPT Work to More Than 30,000 Employees
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Uber is rolling out OpenAI’s ChatGPT Work agent to more than 30,000 employees across its global workforce starting October 22, 2026, expanding an earlier 1,000-employee pilot into a company-wide deployment inside ChatGPT Enterprise, according to OpenAI’s announcement.
The announcement describes the expansion as Uber’s first company-wide deployment of an agentic platform tailored for knowledge work. Teams across functions including operations, finance, marketing, and product will gain access, with the rollout supported by Uber’s internal AI skills library, approved integrations, and dedicated employee training.
Uber CTO Praveen Neppalli Naga framed the deployment around employee capability. “As AI transforms how we work, we want to give everyone the tools to innovate, solve problems and help shape Uber’s future,” he said in the announcement.
Integrations Across Uber’s Daily Tools
ChatGPT Work connects with applications Uber employees use daily, including Google Drive, Gmail, Google Calendar, and Slack. OpenAI says those connections enable workers to research information, prepare meeting briefs, create presentations, analyze data, and complete workflows across applications. OpenAI describes ChatGPT Work as an agentic platform designed to take on complex, multi-step tasks and deliver finished work, operating as an agent within ChatGPT Enterprise.
GPT-6.1 Sol as the Default Model
The deployment gives Uber access to OpenAI’s portfolio of frontier models. GPT-6.1 Sol will be deployed as the default capability within ChatGPT Work, a model OpenAI characterizes as balancing frontier performance and cost efficiency. Uber teams will also be supported by OpenAI’s multimodal capabilities, including voice and image generation, which the company says gives employees flexibility to choose the right models and tools for different needs. Uber’s developers and software engineering teams will continue using Codex for software development and coding workflows.
Prior Uber–OpenAI Collaboration
The rollout extends a relationship documented in a May 6, 2026 customer story in which OpenAI detailed Uber’s use of its models for driver- and rider-facing products. That story states Uber operates 40 million trips per day, with 10 million drivers and couriers across 15,000 cities in more than 70 countries.
Among the products covered was Uber Assistant, an AI-powered assistant for drivers spanning onboarding through day-to-day earnings optimization. According to the customer story, the Assistant turns marketplace data such as earnings trends and heatmaps into positioning insights, and drivers can ask follow-up questions in plain language. Uber’s engineering teams built a multi-agent architecture that routes each request to a specialized system, using faster, smaller models for lightweight classification and larger reasoning models for more complex tasks. Uber also developed AI Guard, an internal governance layer that screens prompts and responses to promote safety, privacy, and security, enforce policies, and reduce hallucinations, the story reports.
The customer story also documents Uber’s use of OpenAI’s Realtime API for voice experiences that let riders request trips with natural speech from the app’s search bar, with the system interpreting intent and drawing on saved locations and customer context.
ChatGPT Work’s July 2026 Launch
OpenAI introduced ChatGPT Work on July 9, 2026, describing it as an agent in ChatGPT that can take action across a user’s apps and files and stay with a project for hours if needed. At launch, the product was powered by GPT-5.6 with Codex technology built in. Initial availability on web and mobile began with Pro, Enterprise, and Edu plans, expanding to Plus and Business plans over the following days.
According to the launch post, ChatGPT Work can create finished sheets, slides, docs, and web apps, and can keep projects moving through Scheduled Tasks that run once, repeat on a schedule, or monitor for changes. Enterprise and Edu administrators can centrally manage who has access, which tools the agent can connect to, and what actions it can take, while a Compliance API provides visibility into ChatGPT Work conversations and actions at scale.
“Uber is putting AI to work across its business, and bringing ChatGPT Work to tens of thousand employees is a big step toward expanding access to frontier AI capabilities and tools,” said Greg Brockman, OpenAI’s president and co-founder, in the announcement.
The companies plan to share further insights into adoption, use cases, and measurable outcomes as the rollout progresses.
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