Uber和OpenAI 宣布于星期四扩大了它们的伙伴关系,骑马股份巨头告诉TechCrunch,它的全部全球劳动力——大约30,000人——现在将使用ChatGPT Work.
ChatGPT 电话 7月的工作是推出,作为一个以企业为重点的AI agent,公司团队可以部署用于各种工作流程。
Uber最初于今年早些时候试制了ChatGPT Work,拥有1000名员工,但现在已经将其使用范围扩大到整个公司。
这个早期的试点部署在Uber各部门的工人身上,包括财务、业务和产品。 事实上,大多数早期收养者(大约80%)是非工程师,苏曼思·苏库马尔(Sumanth Sukumar),Uber的工程副总裁告诉TechCrunch。
称先生说,“他们利用它来完成一系列广泛的任务:分析我们业务的复杂数据,以查明趋势和提出建议;使不同市场和语言的培训材料本地化;以及建造个性化的互动仪表板来管理他们的日常工作。”
然而,当这个骑车的巨头现在正在ChatGPT上全速前进时,似乎并没有确切确定雇员将如何使用它。 “我们的方法是在整个Uber提供强大的AI工具,同时给团队以试验空间。” “例如,今年早些时候,我们把30名AI工程师与跨越Uber的团队配对,并给予他们两周时间使其工作的关键部分自动化。 这些`AI pockes ' 告诉我们,当你把技术专长与对某项工作的深刻理解结合起来时,有多少机会。
Uber并没有透露其在新推出的聊天机上花费了多少钱。 相反,Sukumar 称公司会跟踪员工如何使用该工具。 “我们将研究雇员如何使用技术、开发何种工作流程以及如何帮助他们更有效地工作。 我们将会评价这些结果,Uber 称 OpenAI与公司密切合作整合聊天器。
OpenAI在与首席竞争对手Anthropic竞争时,迅速移动以扩大企业业务规模。 ChatGPT创作者一旦基本知道是消费品牌,就迅速获得了与企业客户的忠诚追随,而其他AI公司则竭力追赶。
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Uber and OpenAI announced an expansion of their partnership on Thursday, with the ride-share giant telling TechCrunch that its entire global workforce — some 30,000 people — will now be using ChatGPT Work.
ChatGPT Work was introduced in July as an enterprise-focused AI agent that corporate teams could deploy for various workflows.
Uber originally piloted ChatGPT Work with 1,000 employees earlier this year but has now scaled up its usage to the entire company.
That earlier pilot was deployed to workers from across Uber’s various departments, including finance, operations, and product. Indeed, a majority of the early adopters — some 80% — were non-engineers, Sumanth Sukumar, Uber’s VP of engineering, told TechCrunch.
“They used it for a wide range of tasks: analyzing complex data from our operations to identify trends and develop recommendations; localizing training materials for different markets and languages; and building personalized interactive dashboards to manage their daily work,” he said.
Yet while the ride-share giant is now going all-in on ChatGPT, it sounds not to have settled on exactly how employees will use it. “Our approach is to make powerful AI tools available across Uber while giving teams room to experiment,” Sukumar said. “For example, earlier this year we paired 30 AI engineers with teams across Uber and gave them two weeks to automate key parts of their job. Those ‘AI pods’ showed us how much opportunity there is when you combine technical expertise with a deep understanding of a particular job.”
Uber didn’t disclose how much it’s spending on the new rollout of the chatbot. Instead, Sukumar said the company will track how employees use the tool. “We’ll look at how employees are using the technology, the kinds of workflows they develop and how it helps them work more effectively. We’ll evaluate those outcomes and use what we learn to guide how we deploy AI across the business,” he said. Uber says OpenAI worked closely with the company on integrating the chatbot.
OpenAI has moved quickly to scale up its enterprise business as it competes with its chief competitor, Anthropic. Once know largely as a consumer brand, the ChatGPT creator has swiftly gained a loyal following with business customers, while other AI companies have struggled to keep up.
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